Associate Emails
This screen allows users with the appropriate permissions to associate
emails with existing issues, or create new issues and
associate emails with them.
In order to do that, however, the administrator of the system needs
to configure email accounts to make the software download
the email messages from the appropriate POP3/IMAP server.
One of the optimal uses of this feature is to create a separate
'issues' or 'support' POP3/IMAP account and ask your customers or
end-users to send support questions, issues or suggestions to that
mailbox. Eventum will then download the emails and provide
them to the users of the system.