{/literal}

{if $previous_issue}  << Previous Issue {/if}	{if $next_issue} Next Issue >>  {/if}

{if $quarantine.iqu_status > 0}

This Issue is Currently Quarantined {include file="customer/$customer_backend_name/quarantine.tpl.html"} {if $current_role > $roles.customer && $quarantine.iqu_expiration != ''} Quarantine expires in {$quarantine.time_till_expiration} {/if} Please see the FAQ for information regarding quarantined issues. {if $current_role > $roles.developer} {/if}

{/if} {if $project_auto_switched == 1} Note: Project automatically switched to '{$current_project_name}' from '{$old_project}'.
{/if} {if $issue.iss_private == 1}

Note: This issue is marked private. Only Managers, the reporter and users assigned to the issue can view it.

{/if}

{if $has_customer_integration and $issue.iss_customer_id} {/if} {* If we are not showing categories, put status here *} {if $show_category == 1} {else} {/if} {if $show_category == 1} {/if} {if $current_role != $roles.customer && $show_releases == 1} {/if} {if $current_role > $roles.customer} {/if} {if $current_role > $roles.customer} {/if} {* Display Group if a group is set and user is above a customer *} {if $current_role > $roles.customer && $groups|@count > 0} {/if} Issue Overview (ID: {$issue.iss_id}) {if $current_role > $roles.customer} [ Edit Authorized Replier List ] [ Edit Notification List ] {/if} [ History of Changes ] Customer: {$issue.customer_info.customer_name} (Complete Details) Customer Contract: Support Level: {$issue.customer_info.support_level} {if $issue.customer_info.support_options} Support Options: {$issue.customer_info.support_options} {/if} {if $issue.customer_info.is_per_incident} Redeemed Incident Types: {strip} {foreach from=$issue.redeemed_incidents item=incident_details name=incident_loop} {if $incident_details.is_redeemed == 1} {if not $smarty.foreach.incident_loop.first}, {/if}{$incident_details.title} {assign var=has_redeemed_incident value=1} {/if} {/foreach} {/strip} {if $has_redeemed_incident != 1}None{/if} {/if} Category: {$issue.prc_title|escape:"html"} Status: {$issue.sta_title|escape:"html"} Notification List: {if $subscribers.staff != ''}Staff: {$subscribers.staff|replace:"<":"<"|replace:">":">"}{/if} {if $subscribers.staff != '' and $subscribers.customers != ''} {/if} {if $subscribers.customers != ''}Other: {$subscribers.customers|replace:"<":"<"|replace:">":">"}{/if} Status: {$issue.sta_title|escape:"html"} Submitted Date: {$issue.iss_created_date} Priority: {$issue.pri_title|escape:"html"} Last Updated Date: {$issue.iss_updated_date} Scheduled Release:  {$issue.pre_title|escape:"html"} Associated Issues: {section name="i" loop=$issue.associated_issues_details} {strip} #{$issue.associated_issues_details[i].associated_issue} {if not $smarty.section.i.last},{/if} {/strip} {sectionelse} No issues associated {/section} Resolution: {$issue.iss_resolution} Expected Resolution Date: {if $issue.iss_expected_resolution_date == 0} No resolution date given {else} {$issue.iss_expected_resolution_date|escape:"html"} {/if} Percentage Complete: {$issue.iss_percent_complete|default:"0"}% Estimated Dev. Time: {$issue.iss_dev_time} {if $issue.iss_dev_time != ''} hours{/if} Reporter: {$issue.reporter} Duplicates: {if $issue.iss_duplicated_iss_id} Duplicate of: #{$issue.iss_duplicated_iss_id} {/if} {if $issue.duplicates_details|@count > 0} {if $issue.iss_duplicated_iss_id} {/if} Duplicated by: {section name="i" loop=$issue.duplicates_details} {strip} #{$issue.duplicates_details[i].issue_id} {if not $smarty.section.i.last}, {/if} {/strip} {/section} {/if} $roles.customer && $groups|@count > 0}rowspan="2"{/if} width="150" bgcolor="{$cell_color}" class="default_white"> Assignment: 0}rowspan="2"{/if} bgcolor="{$light_color}" class="default"> {$issue.assignments} Authorized Repliers: {if $issue.authorized_repliers.users|@count > 0} Staff: {section name="replier" loop=$issue.authorized_repliers.users} {strip} {$issue.authorized_repliers.users[replier].replier|replace:"<":"<"|replace:">":">"} {if $smarty.section.replier.last != 1}, {/if} {/strip} {/section} {/if} {if $issue.authorized_repliers.other|@count > 0} Other: {section name="replier" loop=$issue.authorized_repliers.other} {strip} {$issue.authorized_repliers.other[replier].replier|replace:"<":"<"|replace:">":">"} {if $smarty.section.replier.last != 1}, {/if} {/strip} {/section} {/if} Group: {$issue.group.grp_name} Summary: {$issue.iss_summary|escape:"html"}

{if $browser.ie5up or $browser.ns6up or $browser.gecko or $browser.safari or $browser.opera5up or $browser.safari or $browser.opera5up} [ {get_innerhtml element_name="description"} ] {/if} Initial Description: (fixed width font) {$issue.iss_description|activateLinks:"link"} Description is currently collapsed. Click to expand. {literal} {/literal}

{if $current_role > $roles.reporter} {/if} {if $current_role > $roles.customer} {/if} {if $current_role > $roles.customer} {/if} {if $current_role > $roles.customer} {/if} {if $is_user_assigned == 1} {if $allow_unassigned_issues == 'yes' || $issue.assigned_users|@count > 1}   {/if} {else}   {/if} {if $current_role >= $roles.standard_user and $app_setup.support_email == 'enabled' and $ema_id != ''}   {/if} {if not $issue.sta_is_closed} {if $issue.duplicates == ''} {if $issue.iss_duplicated_iss_id} {else} {/if} {/if} {/if} {if $is_user_authorized != 1} {/if} {if $issue.customer_info.is_per_incident} {/if} {if $statuses != ''} {html_options options=$statuses selected=$issue.iss_sta_id} {/if}