Electronic Shopping Experience - I
1)Cardholder browses for items to buy by:
- Use of a Web browser on merchant’s Web site
- Viewing merchant's catalog on a CDROM
- Looking at Paper Catalog
2)Cardholder selects items to be purchased
3)Order form with total cost and items purchased is either generated by PC software or over the web by electronic shopping software
- Price may be subject to haggling between merchant and customer
4)Cardholder selects payment method. SET covers case where this is a charge card