Joe Auty
Email: jauty@indiana.edu, joe@netmusician.org
Address: 1400 S. Cory Lane • Bloomington, IN 47403

Summary of  Experience and Qualifications:

Crediting both my experience in the workplace, and the good fortune I’ve had of being able to learn from numerous talented and knowledgeable  peers and colleagues, I have developed an extensive background and knowledge base of computers and the computer industry over the last ten years. I have held (and currently hold) interests in several facets of computers including, in no particular order: the internet and internet commerce, website creation and development, hosting and management of network services, the Unix operating system, the Macintosh, web programming languages (web development), computer graphics, and Desktop Publishing. My experience includes extensive Windows consultation and experience, although my personal “tools of trade” are Mac/Unix workstations. Below you will find specifics about each of my qualifications and skills.

Education:

1997-1999 – full time student of Humber College 
(Toronto, Canada)

1999-2000 – full time student of the University of Toronto
(Toronto, Canada)

2000-2001 – full time student of Indiana University
(Bloomington, IN)

Professional experience:

Summer of 1995 – Employed full-time at Read/Write media (based out of Toronto, Canada). Responsibilities included assistantship in the creation of two monthly newspaper publications, desktop publishing, and the production of a monthly column devoted to the Macintosh.

1996 – Employed at Internet Direct, an internet service provider based out of Toronto, Canada. My responsibilities included the provision of phone-based PC and Macintosh tech-support services for clients.

1996 – Employed at CPUsed, a retail Macintosh computer outlet based out of Toronto, Canada. My responsibilities included the provision of service over the phone and on the floor related to retail of used Macintosh hardware and software.

1997 – Employed at OCTOnline, an internet service provider based out of Toronto, Canada. My job responsibilities included the provision of phone-based PC and Macintosh tech-support services for clients.

1998 – Employed at Nobelmed Communications, a small specialized internet service provider based out of Toronto. My responsibilities included remote PC and Macintosh tech-support services via cell phone/pager, and corporate webpage design.

1999 – Launched http://www.netmusician.org, a professional web hosting and development service, and multi-functional server targeted towards professional musicians. One of the functions of this Unix-based web server is to link to other pages I have authored including: 

http://www.chasesanborn.com, 
http://www.stevedavisdrums.com,
and http://www.patharbison.com

as well as the provision of other specific musically related services. The success of this site inspired http://www.jeahost.com, which provides hosting and webpage design services for non-musicians.

Present –  Employed at Indiana University’s support center – also known here as “U.I.T.S.” (University Information Technical Services). This service is a catchall for general university and computer related questions and problems and is available for both students and staff over phone and email. Our responsibilities include authoring IU Knowledge Base documents () to ensure that current support issues which we encounter through communication with others at the University are well documented. My specific responsibilities include supporting students and staff/faculty using Windows, Macintosh, and Unix-based computers, since my qualifications lend to being able to provide sufficient service with all of these major computing platforms.technical profiency

My specific experiences include comfortable knowledge with:

• Unix services including Apache, Bind, Sendmail, IMAP, POP3, SMTP, Squid, SSH/SFTP, SSL (web and email certificates), Internet commerce  solutions (shopping carts, credit card transactions, etc.), Netatalk, Darwin Streaming Server, Majordomo, Cgi-bin

• Web development using Adobe Photoshop, Adobe Illustrator, Macromedia Flash/Director/Shockwave, WYSIWYG and non-WYSIWYG HTML editors. Programming experience includes Perl and Java.

• Computer consulting for computers running Microsoft Windows 9x/ME/2000/XP, as well as Mac OS ‘Classic’ and Mac OS X and Unix (primarily Linux). My experience includes both phone and in-person consultation.

• Common applications such as Microsoft Office, various email/web clients, etc.

References:

Available upon request

Objectives:

I’m planning to either postpone the completion of my degree to pursue the world of work, or else finish my degree along side of my work depending on my job requirements, hours, and overall satisfaction I find from the work. I’m interested in any stimulating computer-based work environment which has potential to challenge and increase upon my skill base – either on a freelance (temporary) or permanent basis.