Guidelines about web browsers and settings
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This site is optimized for use with web browser software that supports frames; currently, this includes Netscape Navigator 3.0 and Microsoft Internet Explorer 3.0.
The frame-based design of this site allows the user full access to all the navigational buttons and links at all times they remain in the left, top and left-corner frames while the content is viewed in the main frame (this portion of the browser window).
This site is published in both non-framed and framed versions; the correct version loads automatically based upon the type of browser you use when you first access the site. We do recommend, however, that you consider upgrading to one of the primary browsers mentioned above, which both support frames.
All browsers include the ability to customize certain settings, often for aesthetic and/or performance reasons. Our general recommendations are as follows:
- Use your browser's default text viewing settings. The Carrier site is optimized for use with these settings.
- Use your browser's default background color and text settings. If you are using Netscape and have a slow connection and/or computer, you have the option of overriding backgrounds see the browser-specific guidelines and tips, below.
Finding your way around: navigation tools on this site
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Click on the logo in the top-left frame to return to the Carrier homepage. |
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The four Carrier Perspectives buttons remain in the top-right frame at all times; use them at any time to switch your focus to one of the four main areas of the Carrier site. |
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A longer article will be split into sections; use the "previous," "next," or "back" buttons to navigate the article or return to your starting point. |
Contextual (hypertext) links will be indicated by colored and/or underlined text (depending on your browser's settings). |
Use the "continued" link to move to the next section of article; use the "top of page" link to move rapidly back to the top of the current page. |
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The left-frame navigation buttons give you fast access to three important areas. |
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The left-frame contextual (hypertext) links act as a table of contents of related articles for the area of the site you are visiting. The top-most links also offer navigation back to the homepage and to United Technologies. |
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Contacting Carrier by e-mail: some guidelines
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- Don't forget to fill in your own (i.e. return) e-mail address when using our "Contact Carrier" and "Register" forms. This helps us contact you if we have any questions, and helps us respond to your questions as quickly and efficiently as possible.
- Check the Questions & Answers sections in both the Comfort At Home and Comfort At Work areas; they contain useful information that may answer your question immediately and without requiring an e-mail message. Also, the Glossary of Terms in the Resource Center may be of help.
Browser-specific guidelines and tips
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- Suppressing backgrounds in Netscape: Using the "default" setting for backgrounds will allow you to view the Carrier site as intended, with integrated photographic backgrounds at each perspective.
If you are using Netscape and have a slow connection (or are experiencing long delays in viewing backgrounds), try using a "custom" background setting (we recommend white as the color), and tell Netscape to always use your color choices; this will suppress the loading of background images but will still load foreground images and buttons. In Netscape, these options are available under the Options: General Preferences: Colors area:
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Macintosh: |
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- "Back" button behavior in Netscape 2.x: Version 2.x of Netscape Navigator implements the "back" button differently in a framed environment than version 3.x. The "back" button will re-load the last full set of frames you accessed, rather than moving you back to the last combination of frames you viewed. To move back to the frame you were viewing, click the right mouse button (on a Windows machine) or hold down the mouse button (on a Mac); this will bring up a pop-up menu with a "Back in Frame" option. Our recommendation is that you upgrade to the latest version of Netscape, which handles the "back" button in a more comprehensive way.
Product data pages: using the display tools
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When viewing product data in Comfort At Work and Comfort At Home, additional options are presented in the left navigation list that allow you to customize the display of product specifications and to instantly switch to a different model number or product type.
To display a custom set of data in a table:
- In Comfort At Work, you can click on the types of data in the scrolling list to add them to the custom table display. Use the shift key to select ranges of data elements. Then push the "Display Specs" button.
- On a Windows browser, using the control key when clicking on items in the list selects or de-selects them individually. On a Macintosh browser, you can use the Command key in the same way.
- In both Comfort At Home and Comfort At Work, you can view data for a different product type or model number at any time by clicking on one of the named links in the left-frame area.
Printing documents: some guidelines
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If you are using Netscape, you can use the "Print Frame" command to print only the contents of the main frame, eliminating the navigation tools and perspective buttons from your printout. Just be sure that the main (lower-right) frame is the selected one before choosing the "Print Frame" command this is indicated by a heavy border around the frame.
Most browsers support saving a web page locally (i.e., on your computer's hard disk) as a text file. This is useful if you want to print and read a longer article "off-line," or after you have left the Carrier site. In the Resource Center, our press releases, case studies and white papers are formatted for convenient saving and/or printing.
How to access PDF documents
Certain technical and product information documents are available in Adobe's Acrobat® Portable Document Format (PDF). In order to view or print these files, you will need to download and install
the free Acrobat Reader or obtain one of Adobe's commercial Acrobat
products. You will also need to register with Carrier for preferred access.
Depending on the version and type of browser you are using, Acrobat® documents will either open in a separate window (using the Acrobat Reader®) or in the browser window (if an Acrobat® plug-in is active in your browser environment). Information about this option is provided when you download the Acrobat Reader.
If you need further information, a frequently-asked question page is available at Adobe's web site.
Acrobat and the Acrobat logo are registered
trademarks of Adobe Systems Incorporated.
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