E20-II

SOFTWARE TOOLS FOR THE HVAC DESIGNER

E20-II is a collection of software tools (programs) created specifically for the HVAC system designer. These programs are specifically crafted to provide the designed the following advantages:

The E20-II programs cover a wide range of typical HVAC design tasks, including:

WRITTEN FOR THE HVAC COMMUNITY

Carrier recognizes the diverse community involved in HVAC system design. that's why we've tailored different versions of the E20-II programs to different user needs. For instance, we have three levels of load estimating programs, aimed at market segments including industrial, commercial, and light commercial. This tailoring means you can find the program which fits your needs. Our customer base includes:

FROM THE COMPANY THAT INVENTED AIR-CONDITIONING

Carrier's Software Systems Development Group takes a unique approach to developing E20-II software that puts a team of HVAC Systems Engineers at the heart of the development process. This guarantees not only the engineering integrity of the software, but also its usefulness in the actual design process. The same concept is taken a step further with the support organization, which is also made up of HVAC Systems Engineers. They're available not only to tell you which keys to push, but also to help you apply the E20-II sofware to achieve the best possible HVAC solution.

POWERFUL CALCULATIONS USING INDUSTRY STANDARDS

CONSISTENT AND FLEXIBLE USER INTERFACE

FLEXIBLE OUTPUT OPTIONS

PROFESSIONAL DOCUMENTATION

PROGRAMS FOR TODAY, TOMORROW, AND THE YEAR 2000

Carrier's E20-II programs are distributed on an annual license basis. This approach guarantees the highest possible level of support - both in terms of the programs and the human touch. For each program, there is a first year license fee, followed by annual license fees which are about 20% of the first year license fee. While this approach bucks the general industry trend of "shrink-wrapped" software, the E20-II licensing policy has been enormously succesful with our customers since its introduction in 1980. Here's why:

SUPPORT WHEN AND WHERE YOU NEED IT

Carrier maintains a staff of HVAC Systems Engineers strategically located around the country, totally dedicated to helping you apply E20-II in your designs. The support network offers the following important benefits:

TRAINING TO SUIT YOUR NEEDS

The Software Systems Support Network is also responsible for the various training modules and programs available for E20-II. These training programs are modularly structured so that you can tailor a training package to your own needs.

YOU'LL ALWAYS HAVE THE LATEST VERSION

The use of computers in HVAC design is changing as rapidly today as at any other point in time. Not only are the computers themselves becoming more powerful, new HVAC system types and design techniques are constantly being introduced. The E20-II licnesing policy keeps you up-to-date with not only the latest in software design, but also the latest in HVAC systems design. Additional benefits of the license policy are:

"TRADE-IT IN"

Carrier's E20-II programs are covered by what we call our "Lifetime Customer Policy". This policy is aimed at total customer satisfaction, not just today, but for as long as you license our software. One of the key features of the policy is the Software Trade-In.

Carrier has recognized that the typical design firm is a dynamic organization, with changing goals and needs. We believe this applies to the firm's HVAC design software as well - that's why we have a range of programs available. The Software Trade-In policy was designed to make it as financially painless as possible to meet these changing needs.

As an E20-II licensee, you will have the option of trading in any E20-II program you currently license for a credit towards any other E20-II program which more closely fits your needs. What's more, the credit is in the amount of the current price of the program. Basically, we want you to be able to swap among the various E20-II programs to meet your firm's needs at all times. (Some restrictions and a minimum processing charge do apply.)

We believe this policy to be unique in the HVAC Design software industry, if not in the whole software industry. It's just one of the benefits of the E20-II licensing policy that is designed to maximize your investment in computer-aided HVAC System Design.

PLUS...

With more than 15 years of serving the computing needs of the HVAC design community, we have honed our focus on customer satisfaction to a fine edge. In addition to the many benefits already listed, your E20-II license will also provide:

VISIT YOUR LOCAL CARRIER SALES OFFICE

For more information, visit the rest of this site, and be sure to contact your local Carrier sales office. Each sales office has at least one person trained as a "Software Coordinator" who can give you a demo of the programs, and will be able to answer many of your questions.

If a Carrier office isn't conveniently located, please call Carrier Software Systems at (315) 432-7072 for more information.