YEAR 3 ACCOMPLISHMENTS -- C/C Support Team The Northeast Parallel Architectures Center (NPAC) at Syracuse University provides most of the team that supports the Collaboration and Communications infrastructure area. The Syracuse team is lead by NPAC's Director, Prof. Geoffrey C. Fox, and draws as necessary on the wide range of C/C-related capabilities represented by the Center's research staff and students. Principal contributions to the suport effort during Year 3 came from Dr David Bernholdt, the Tango Interactive Collaboratory Group headed by Dr Marek Podgorny, and Yuping Zhu, drawing on her background in web-linked databases and intranets. Day-to-day C/C operations, such as the PET web site and the Tango Interactive server are handled by Nichols Research on-site staff members Herman Moore and John Eberle, respectively. Year 3 Effort NPAC's efforts in this area encompass not just Collaboration and Communication per se, but also the closely related area of tools and technologies for training and education. The NPAC team is also involved in analagous support activities in the ARL MSRC and ASC MSRC PET programs, as well as having a modest involvement in distance training and education activities in conjunction with the NAVO MSRC PET program. These additional connections provide a great deal of synergy with CEWES-sponsored C/C activities. The focus of our work has been understanding the needs and requirements for "collaboration and training" tools in the context of PET activities, and to work towards their deployment. In this sense, we are strongly involved with both the rest of the PET team and the MSRC's user community. At CEWES, our work has focused primarily on support for electronic training, and expecially on synchronous tools for collaboration and training -- support for "live" two-way interactions over the network. When combined with our activities for the other PET programs, this work becomes part of a unified whole, covering both synchronous and asynchronous tools for information dissemination, collaboration, and training. During Years 2 and 3, NPAC has worked extensively with PET partner Jackson State University (JSU) on some experiments in network-based distance education. Using NPAC's Tango Interactive collaboratory framework, a series of semester-length academic credit courses have been taught by Syracuse-based instructors to students at JSU. The experience gained from these efforts has been critical in understanding both the technical and sociological factors surrounding distance education. Tango Interactive is a framework that allows sharing of applications acrodd the Internet. It includes a suite of tools useful for basic collaboration and distance learning activities: shared web browser, chat, whiteboard, audio/video conferencing, shared text editor, etc. It also provides an application program interface (API) that allows other applications to be hooked into the Tango framework. Tools of this sort are relatively new, and even the most computer-savvy have little or no experience with them as yet. Consequently it became clear rather early on that for these tools to gain acceptance in either collaborative or educational applications, they must be deployed in a staged fashion, starting from well-structured environments (i.e. classroom style educational use) and working towards less structures environments (i.e. general research collaboration). During Year 3, NPAC collaborated with the Ohio Supercomputer Center (OSC), another PET partner, to transition the tools and experience from the JSU education efforts into the PET training arena. OSC provided instructors and course content, while NPAC worked with OSC, CEWES, and other recipient centers to provide support for the delivery tools (Tango Interactive). This effort expanded our experience to include instructors previously unfamiliar with the delivery tools, and while retaining the structured instructor/student relationship, the compressed delivery (over a few days rather than many weeks) introduced additional requirements on the robustness of the system. This highly successful effort has lead the way to what will become widespread and fairly routine use of distance training across the PET program in the coming year. It has also lead to an increased interest in the use of the Tango collaboratory in less structured environments, such as some kinds of meetings and research collaborations. This has given us a number of exploratory groups to work with as we begin the staged deployment of network collaboration tools into these progressively less structured situations. This and other work at CEWES, combined with related activities at the other Centers in the collaboration and training area have lead us to develop an integrated picture of the current state of the art in both synchronous and asynchronous collaboration technology and how we believe they can be used effectively within the context of the PET program. A white paper outlining this strategy will appear in the Preprint Archives.