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LOCAL foilset Broad Overview of Agents and Their Motivation

Given by Vasu Polisetty at Event: HPDC95 Tutorial Pentagon City on August 1 1995. Foils prepared December 2,95
Abstract * Foil Index for this file

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HPDC95 Washington August 1 1995
This broad overview describes rationale for agents including applications and exemplars such as Telescript, Smalltalk Agents, Tcl/Safe-tcl, Java/Hotjava, KQML

Table of Contents for full HTML of Broad Overview of Agents and Their Motivation


1 Overview of Issues for Web Agent Technology
HPDC95 Conference
Washington DC August 1 1995

2 Abstract of Web Agent Technology Presentation
3 Introduction
4 Introduction
5 Inroduction
6 Introduction
7 Introduction
8 Agents Technology & Operation
9 Agents Technology & Operation
10 Agent Technology & Operation
11 Agents Technology & Operation
12 Agents Technology & Operation
13 Agents Technology & Operation
14 Agents Technology & Operation
15 Agents Technology & Operation
16 Agents Technology & Operation
17 Agents Technology & Operation
18 Agents Technology - A Case Study
19 What are these buzz words?
20 What are the buzz words?
21 What are the buzz words?
22 What are the buzz words?
23 What are the buzz words?
24 Agents Technology & Operation
25 Agents Technology & Operation
26 Agents Technology & Operation
27 Agents Technology & Operation
28 Agents Technology & Operation
29 Agents Technology & Operation
30 Agents Technology & Operation
31 Agents & Security
32 Agents & Security
33 Agents & Security
34 Agents & Ethics
35 Agents & Ethics
36 Future Agent Scenario

This table of Contents Abstract



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Foil 1 Overview of Issues for Web Agent Technology
HPDC95 Conference
Washington DC August 1 1995

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Srinivas Polisetty
NPAC
Syracuse University
111 College Place
Syracuse NY 13244-4100

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Foil 2 Abstract of Web Agent Technology Presentation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
HPDC95 Washington August 1 1995
This broad overview describes rationale for agents including applications and exemplars such as Telescript, Smalltalk Agents, Tcl/Safe-tcl, Java/Hotjava, KQML

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Foil 3 Introduction

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
What are they?
Depends on who is asking the question
Agents are on-line pseudo-people
Agents are an ideal foundation for Core AI research
Agents are intelligent on-line assistants
Agents are negotiators

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Foil 4 Introduction

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Agents as On-line Pseudo-people
Agents are ontologically grounded in their role in the agent community
Agents have beliefs, commitments, obligations, intentions, and even confusion, stubbornness, etc.
  • Ex: Agent1 sent agent2 an e-mail because it felt "obligated", or perhaps Agent1 crashed the network because it was "confused"
Agents have a Ômental state' similar to people in terms of epistemic logic

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Foil 5 Inroduction

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Testbed for Core AI Research
Agent based research encouraged knowledge representation and communication languages development
This led to the design of an agent communication language (ACL) intended as a universal medium for agent discourse
A careful dialogue among agents calls for an Ôintelligent' understanding of the situation and the steps to be taken to achieve the goal

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Foil 6 Introduction

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Intelligent On-line Assistants
Agents act as artificial secretaries which are the electronic counterpart of their real-world namesakes
Agents can interact with some particular preexisting applications
Agents are designed to learn and predict users' behaviors and preferences assisting the user with his selections

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Foil 7 Introduction

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Agents as negotiators
Groups of agents can make decisions or form coalitions
Applications (like meeting schedulers) involving complex time-constraints can be easily handled by agents without the person bothering about the intricate constraint balancing (or perhaps without hurting anyone's feelings)
Agents can also handle humanly unmanageable situations because of computational ability and agility

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Foil 8 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Overview
Agents can be both local or distributed system architecture based
Activated by a certain message (input) sent by either a user or other agent
Can be visualized as a set of extended-RPC modules
Agent program may be built from procedural components or from classes of objects
Can be executed in either machine or interpreted language

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Foil 9 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * Critical Information in IMAGE
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Local Computing Paradigm

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Foil 10 Agent Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * Critical Information in IMAGE
Full HTML Index
Distributed Computing Paradigm

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Foil 11 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Local & Distributed Computing Paradigm
Application Environment contains one or more applications like information search & retrieval, transaction front-ends, mail clients etc.
Execution environment contain programs which return and accept parameters to and from agent programs respectively
Messaging Sub-system is bounded to Execution environment in order to send and receive agents/user-commands via the communication infrastructure

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Foil 12 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Types of Agents
Based on the job that they do, they can be
  • Personal on-line assistant agents
  • Application agents
Based on the paradigms they address, they can be
  • Transportable agents
  • Interface agents
  • Learning agents

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Foil 13 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Personal On-line Assistant Agents
They belong to particular people and act like simple electronic secretaries and do such things as
  • Automatically respond to requests to schedule by consulting their owner's private schedule
  • Keep track of owner's whereabouts and provide information on request
  • contact their owner (by fax, e-mail etc.) based on his/her location
  • filter and sort incoming e-mail, faxes etc. based on owner preferences

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Foil 14 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Application Agents
These agents co-ordinate the transfer and processing of information among people and other agents and can be
  • Text processing systems - which can find a document containing a particular address from an e-mail, from a postscript document etc. from various other agents
  • Reception agents - which accept requests and determine their destinations interacting with other agents
  • Time schedulers - which schedule after negotiating among others' personal agents

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Foil 15 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Transportable Agents
Uses client-server network interface
Support the movement of the client computation to the location of the remote resource
Have potential to be flexible and more efficient (e.g.: are capable of suspending their execution, transport themselves to another host, and resume execution)
Consume fewer network resources and can support systems that do not have permanent network connections, such as mobile computers etc.

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Foil 16 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Interface Agents
Provides a means to bind the users' preferences with applications
Are provided sufficient state information and user preferences to make future predictions
Allow applications to create objects in agents world
Executes actions according to applications insuring atomicity and synchronization while involving inter-application communication

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Foil 17 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Learning agents
Add additional power for agents to deal with real-world problems
Adapt to a system domain and to the problem it has to solve
Adapt to other agent-behavior and make problem-solving smoother
Learn from failures, successes, differences, and feedback from users etc.

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Foil 18 Agents Technology - A Case Study

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
General Magic'c Magic
General Magic (GM), the company that created the preeminent agent operating environment to date, Telescript
It counts several Ôalliances' like Apple, AT&T, Fujitsu, Matsushita, Mitsubishi Electric, Motorola, Northern Telecom, Sony and Toshiba
GMs' Magic Cap operating system is the core technology of Sony's Magic Link and Motorola's Envoy
GM's Telescript is at the heart of AT&T's PersonalLink service

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Foil 19 What are these buzz words?

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Telescript
Telescript technology provides a software foundation for electronic messaging and distributed processing with personal communicators, computers, telephones, and the networks that link them together
Telescript networks are platforms for the developers that support the creation of Ôcommunicating applications' (agents)
Uses Ôremote programming', in which complete programs, transported from one network to the other are then executed by the receiving device
An interpreter called a ÔTelescript engine' running on each Ôdevice' provides the environment for executing these programs

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Foil 20 What are the buzz words?

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Magic Cap
One such Ôdevice' is a Magic Cap platform
Magic Cap platform includes Telescript agent classes that can travel to and communicate with the agents and places in the Telescript networks
Magic Cap includes two Telescript places
  • Ôinbox place' receives agents bearing telecards from the service and corresponds to the Magic Cap in box that users see
  • Ôcustomization place' hosts agents that prepare custom rules for the user's mailbox in the service, such as auto-forward and auto-delete rules

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Foil 21 What are the buzz words?

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Magic Cap (contd.)
Magic Cap also includes many agent classes
  • when the user collects mail, a Ômail collector agent' goes from Magic Cap to the user's mailbox in the Telescript network to check for mail
  • The network creates and sends back a Ômail summary agent; that lists the contents of the mailbox
  • As the telecard themselves are collected, the network sends a Ômail escort agent' to Magic Cap with the messages, which is received by the in box place in Magic Cap
In addition to these built-in places and agents, the communicating application will likely create its own places and agents in Magic Cap and in the Telescript network

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Foil 22 What are the buzz words?

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Sony's Magic Link
It is a "Personal Intelligent Communicator", helps manage all your communications, by helping you to reach anyone by e-mail, fax, phone, or pager
Uses Magic Cap platform, and AT&T PersonalLink services
Personal - because it's small, lightweight, fun-to-use and can be tailored to your individual ways of working
Intelligent - means that it can intuitively help you manage tasks, information, and messages. Remind you of your appointments, routing and sorting e-mail, keeps track of expenses with Pocket Quicken and keeps your calendar etc.
Communicator - means that it helps you to communicate more effectively and efficiently by e-mail, fax, phone, and pager

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Foil 23 What are the buzz words?

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
AT&T's PersonalLink
Serve as the foundation, or Ôhost', for an electronic Ôcommunity'
Customers are wide range of people including merchants, shoppers, people meeting, working, and playing
Customers perform all of these activities electronically with the help of electronic "intelligent assistants" (agents), that represent each person's unique interests in the electronic community
These agents are brought to life by Telescript technology
The agents travel into the PersonalLink services community and, via simple commands, carry out the customer's instructions to find, buy and sell things, filter the available information to locate exactly what the customer requested, and save the customer time by performing complex transactions

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Foil 24 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Other Players & Projects
Lockheed AI Center - SHADE is working to define and prototype technology for agent-based collaborative engineering
MIT AI Lab - Sodabot aims at creating agents whose primitives are designed around human-level descriptions of agent activity
University of Massachusetts - researching an ARPA funded project whose goal is the development of a generic framework for Distributed, Planning, Scheduling, and Resource Allocation (DPSRA)
MIT Media Lab - WEBHOUND recommends URLs of user's interest
Oracle in Motion - a new technology utilizing a client-agent-server architecture, enables Microsoft Windows-based laptops to quickly and easily access critical corporate information via wireless networks, LANs and phone lines
Anderson Consulting - CStar developed BargainFinder Agent that compares shops among Internet stores to find the best price for a compact disc.
Apple recently introduced Apple Guide. Apple Guide scripts interact with the Mac OS using AppleScript and AppleEvents that allow outside programs that allow to manipulate the face that Mac presents to the world. Apple Guide is a good glimpse the effects that agents can have on the computers we use

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Foil 25 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Operating Environments & Issues
Agent Expertise
  • Telescript
  • Smalltalk Agents
  • Tcl/Safe-tcl
  • Java/HotJava
Agent Communication
  • Agents communication languages (KIF, KQML)

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Foil 26 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Telescript
Designed to handle network communications
Moves executables among different machines
Keeps incoming agents from writing to system memory
Bars incoming-agent access to a host's hard drive
Uses cryptographic authentication to verify agent identities

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Foil 27 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Smalltalk Agents
A complete development environment for designing fully evolved agents
Provides tools for creating user-friendly applications
Can produce distributed client/server code, and provide extended-RPC
Runs untested agents in protected mode
Offers scalable levels of security
Quasar Knowledge Systems sells enhanced version of Smalltalk, called Smalltalk Agents, that is intended to provide all the functionality of Telescript in a more traditional package

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Foil 28 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Tcl/Safe-tcl
Popularly known as the Language of the Internet
Sun Microsystems hired Ousterhout to make Tcl the open scripting language for the internet
Tcl
  • Freely distributed on the internet
  • A high-level, machine-independent scripting language
  • Enables development of code for Unix and Windows applications
  • Includes tools to bind small C programs to larger applications
Safe-tcl
  • Secure version of Tcl

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Foil 29 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Knowledge Query & Manipulation Language (KQML)
Agent Communication Languages (ACLs) like KQML are the key to developing future agents
Complements work on representation languages for domain content, including Knowledge Interchange Format (KIF)
Programs are autonomous and asynchronous
KQML complements new approaches to distributed computing, which focus on the transport level
KQML messages are Performative

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Foil 30 Agents Technology & Operation

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Java/HotJava
Java is an interpreted C++ subset and HotJava is a multi-threaded Java-based dynamic browser with support for arbitrary simulation dynamics at the client-side
Chunks of Java scripts (applets) can be inlined as custom HTML tags
HotJava responds to an applet tag by performing a dynamic action at the client-side
Well-suited for WWW based agent applications

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Foil 31 Agents & Security

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Things You Should Know!!
Trojan Horse - is a program that does something that the programmer intended, but the user would not approve of if he knew about it in advance
Virus - is a program that spreads, by making copies of itself in one way or another
Worm - is a self-sufficient program that spreads by spawning copies of itself on other hosts in a network
Flash Crowd - migrates from server to server, leading to hard-to-remedy travelling overloads

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Foil 32 Agents & Security

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Things You Should Know!!
Weed - is a program (or anything in the system) that uses such a small amount of resources that it's often not cost-effective to do anything about it.
Freeloader - is a program that uses some system or server resources to survive and possibly benefit its creator, without paying for them
Flying Dutchman - is a freeloader that spawns a copy of itself just before termination
Zombie - is a program that continues to consume some resources anyway, even after its termination, due to delays in cleaning all associated resources

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Foil 33 Agents & Security

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Solutions
Secure authentication methods (e.g.: digital signatures) must be used
Maintaining a log of all agents incoming and outgoing should be maintained
For each agent, the creators' contact and a manual/draft on it is worth maintaining
Pre-entry processing for viruses/worms and uninvited guests should be done
Intelligent monitoring processes must be spawned regularly

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Foil 34 Agents & Ethics

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
Server Agent Ethic (SAE)
Identity - an SA's activities should be readily discernible and traceable back to its operator
Openness - information generated by an SA should be generally accessible
Moderation - the pace and frequency of information acquisition should be appropriate for the capacity of the server and network
Respect - an SA should respect the constraints placed upon its server operators
Authority - an SA's services should be accurate

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Foil 35 Agents & Ethics

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
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User Agent Ethic (UAE)
Identity - a UA's activities should be readily discernible and traceable back to its user
Moderation - the pace and frequency of information acquisition should be appropriate for the capacity of the server and network
Appropriateness - a UA should pose the proper questions to the proper servers, relying upon the service agents for the support regarding global information and server for local information
Vigilance - The UA should not allow user requests to generate unanticipated consequences

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Foil 36 Future Agent Scenario

From Broad Overview of Agents and Their Motivation Event: HPDC95 Tutorial Pentagon City -- August 1 1995. * See also color IMAGE
Full HTML Index
With agent technology growing fast, daily new applications like WEBHOUND, Sodabot, Softbot etc. the future for agents looks great!!
With the proposal of Uniform Resource Agents (URAs) as a means of specifying composite net-access tasks, Internet agents hold strong ground
The emergence of Web technologies like Virtual Reality Modeling Language (VRML), Java and HotJava, considering VR from the perspective of software agents strongly encourages billions of people to acquire them

Northeast Parallel Architectures Center, Syracuse University, npac@npac.syr.edu

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