Paul,

My first suggestion is that we should implement a set of buttons in between the "subject title for you message" and the "Type in your message" (TEXTAREA BOXES) so that one can write more in the forma of a letter. Notice how I wrote your name , then skiped a line and then began my idea. The button should be titled something like, "Skip a line" The only problem then is that the HTML code would appear in the textarea. The average person would think that it would show up in their message and thus would want to erase the code. Any ideas?