[ MSA ] [ Readme's ] [ FAQ's ] [ Mailing Lists ] [ Support Forum ] [ Scripts-Help ] Welcome to Matt's Script Archive Help Center. If you are having problems setting up one of my scripts, there are several things you can do in order to get help. Please follow the steps below in order to receive help the fastest. Read the file entitled README With all of my major scripts comes a file called README bundled with everything else. Before you ask for help or even try and set your script up, I strongly suggest that you read this file. This file explains how to configure each variable, where to locate the files on your server and many other important aspects about setting the script up. The README files can also be found in hypertext format. Check the Matt's Script Archive Frequently Asked Questions The Frequently Asked Questions Database is the next fastest way to get help. It contains answers to many questions that the help and myself receive all of the time. You might as well read this before you mail us, because if your question is in here, we are just going to point you back to it. Check Hypermail Archive of Scripts-Help and WWW-Scripts This archive will answer MANY of your questions, and since they have already been answered, you will get a much quicker response time than you would ifyou mail me or scripts-help. We might not answer your question via e-mail if it can be found at this archive. Please check here first. Ask for help at Matt's Script Archive Support Forum Ask a question on this support forum. There are over 20 different topics, covering amost all aspoects of setup, installation and configuration of these scripts. Send Help Mail to: scripts-help@tahoenet.com Send a detailed help message to scripts-help@tahoenet.com as a last resort. When sending mail for help, please include the variable configuration block at the top of each script, the platform you are attempting to run these scripts on, Any error messages the scripts are sending you or putting into the error_log file on your server, and any other information you think would be helpful in order for us to solve your problem. Scripts-help gets literally tons of E-Mail per day, and we often get behind. So please do the first two steps before mailing us. After that, if you still cannot get it together and working, feel free to send e-mail. Once you have sent your mail, sit back and wait patiently for an answer. None of us are paid for tech support, although we try and answer as many questions for you as time permits. If a week has gone by and you still have no answer, then mail scripts-help again. We get a lot of e-mail and it is possible your message slipped through the cracks. Without the help of a Scripts Archive Help Team, things would go back to the way they used to be, where I had to answer everything and didn't have time to work on anything. Now that there are volunteers to help answer the help mail that you send, I have more time to write new scripts and modify old ones that need new features. If you would like to join the team, please fill out this Comment Form and in the comments area, explain that you would like to be put on the Help Team. The more people that join this team, the less mail for everyone, and the more time I have to do fun things like programming new scripts and maintaining this site. Thank you. [ Matt's Script Archive, Inc. ] [ Advertising ] [ The CGI Resource Index ] Matt Wright - mattw@scriptarchive.com © 1995 - 1997 Matt's Script Archive, Inc.