The Emerging Market for Web-Based Training, 1996-2002 Section 3
Ellen H. Julian Marla M. Capozzi
Report #15602 - March 1998

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Table 12

Applications Software Provider: Eloquent

XXXX	Details
Web site	www.eloquent.com
Company statistics	Established in 1995; private; 120 employees; venture capital funded
Product pricing	Eloquent Presenter Version 3.0: Base server price, $12,000 (10 concurrent stream license); additional stream license, $1,200 per stream; free client software; services, about $4,000 per finished hour
Technical requirements for product installation	· Client OS support: Windows 95, Windows 3.1, Windows NT · Server OS support: Windows NT 3.51, 4.0 · Hardware client: 28.8K modem or ethernet connection, sound card, Pentium processor · Server: Web server, Pentium processor (133MHz+), Web access, disk storage (60MB per hour of connect time)
Product integration with other training-related software tools and products	Not applicable
Other services	Turnkey production services, consulting, content hosting, integration, installation, tracking

Source: International Data Corporation and Eloquent, 1998

Table 13 - Applications Software Provider: ILINC

XXXX	Details
Web site	www.ilinc.com
Company statistics	Established in 1994; private; 27 employees Funded by Intel Corp., Geocapital Partners, and Exponential Business Development Co.
Product pricing	LearnLinc products are sold by concurrent user server:
	LearnLinc Server for:LearnLinc I-NetLearnLinc I-Net with Audio
	* 10 concurrent users$10,000$11,000
XXXX	* 25 concurrent users$20,000$22,000
XXXX	* 50 concurrent users$35,000$38,500
XXXX	* 100 concurrent users$50,000$55,000
Technical requirements for product installation	LearnLinc I-Net w/Audio 2.0: Requires software for both server and clients** For the server, the following equipment is required: · Intel Pentium Pro 180MHz processor (200MHz recommended) · Microsoft Windows NT Server 4.0 · 64MB RAM, 20MB hard disk space · A high-speed Internet or intranet connection (bandwidth of 30Kbps per simultaneous client) For the clients, the following equipment is required: · Intel Pentium 133MHz processor (166MHz recommended) · Microsoft Windows 95 or NT version 4.0 · 24MB memory (32MB recommended) · 5-50MB hard disk space · 16-bit sound card (full duplex recommended) · Headphones · An Internet, intranet, or other TCP/IP connection to the LearnLinc Server(s): bandwidth of 20Kbps or greater; 30Kbps recommended · Microsoft NetMeeting (if application sharing)LearnLinc I-Net 2.0: Requires software for both server and clients For the server, the following equipment is required: · Intel Pentium 166MHz processor or higher · Microsoft Windows NT Server 4.0 · 32MB base memory for 25 clients or less, 64MB for over 25 clients · 30MB hard disk space · A high-speed Internet or intranet connection (bandwidth of 15Kbps per simultaneous client) For the clients, the following equipment is required: · Intel 486/66 processor or higher · Microsoft Windows 95 or NT version 4.0 · 16MB memory · 5-30MB hard disk space · An Internet connection or other TCP/IP connection to a LearnLinc I-Net Server · LearnLinc I-Net does not include integrated audio/videoconferencing
Product integration with other training-related software tools and products	All LearnLinc products support Asymetrix ToolBook, Macromedia Authorware, MS PowerPoint, and HTML for synchronized courseware; Microsoft Internet Explorer version 3.02 or Netscape Navigator version 3.02 is supported for Web synchronization; LearnLinc I-Net and I-Net w/Audio support MS NetMeeting for application sharing
Other services	The ILINC Success Team provides consulting services for online learning assessment, implementation, instructional design, multimedia content development, train-the-trainer instruction, and pilot project management for the LearnLinc Virtual Classroom

* For installations with more than 25 concurrent users, contact ILINC customer service.
Source: International Data Corporation and ILINC, 1998

Table 14 - Applications Software Provider: Lotus LearningSpace

XXXX	Details
Web site	www.lotus.com
Company statistics	Lotus established in 1982; LearningSpace development began in 1995; public (an IBM subsidiary); approx. 8,000 employees
Product pricing	Two license models: Author license, $495 (for each course developer/instructor to create/teach unlimited LearningSpace courses) and student license, $10 per student per course; discounts available for academic and high-volume sales
Technical requirements for product installation	Technical requirements for product installation: Domino 4.51 server software and either a Notes 4.51 client or Netscape and Microsoft browsers; LearningSpace supports all Domino and Notes operating systems and server platforms
Product integration with other training-related software tools and products	Using the capabilities of the Domino technology, LearningSpace leverages any multimedia content (streaming, CD-ROMs, Web sites) and can be configured to launch almost any external application
Other services	Education, consulting, integration, installation, hosting, support, and access to course content

Source: International Data Corporation and Lotus Development Corporation, 1998

Table 15 - Applications Software Provider: ONE TOUCH Systems

XXXX	Details
Web site	www.onetouch.com
Company statistics	Established in 1980; private; 80 employees Funded by Foundation Capital, Technology Crossover Ventures, APV Technology Partners, Norwest Venture Capital
Product pricing	· Client software = $49/seat · Server seat license ranges from $15-275, based on volume · Front Row encoder (hardware and software) = $23,995 · Presentation server = $13,900
Technical requirements for product installation	· Windows 95 or NT · 64K (16-bit) color with 800 x 600 minimum video card · Pentium 133MHz with 32MB RAM · 300Kbps TCP/IP network
Product integration with other training-related software tools and products	Fully integrated with other ONE TOUCH products, including: · Interactive broadcast TV classroom products · Network management software for remote sites · Courseware authoring tools, including PowerPoint · Registration and grading database · Works with other major browsers
Other services	Complete solution, including context delivery on multiple modes and topologies, content authoring, network management, results management and professional services

Source: International Data Corporation and ONE TOUCH Systems, 1998

Table 16 - Applications Software Provider: Placeware Inc

XXXX	Details
Web site	www.placeware.com
Company statistics	Established in 1996, spun off from Xerox Palo Alto Research Center; private, 30 employees Institutional funding from InterWest Partners, Bay Partners, Xerox Corp. Individual funding from Rick Magnuson, Kanwal Rekhi, Dan Lynch, Eric Schmidt
Product pricing	Pricing: 10-user starter pack, $2,500; $300 per seat for 100 users Pricing model: Concurrent use
Technical requirements for product installation	Platform Other
XXXX	Server:Windows NT or Sun Solaris-
XXXX	Browser:Java-enabled browserNetscape Navigator 3.1 or higher, Microsoft IE 3.1 or higher
XXXX	Audio plug-in:Windows 95, NT, Sun SolarisMultimedia sound card or similar
Product integration with other training-related software tools and products	PowerPoint: Integrates via a visual basic plug-in that enables one-button slide creation and upload Other products: Any product that can generate a GIF image can be used to create slides using our manual slide-creation tools
Other services	Services not available at this time

Source: International Data Corporation and Placeware, 1998

Table 17 - Applications Software Provider: WBT Systems

XXXX	Details
Web site	www.wbt.com
Company statistics	Established in 1995; private; 30 employees Funded by venture capital and private investors
Product pricing	Single-server license (25-200 users): $1,975-7,495; enterprise licenses available
Technical requirements for product installation	· Platform independent · Available on Windows 95/NT, Unix, and Mac · Uses Web browser as client · No plug-in required · Requires a Web server
Product integration with other training-related software tools and products	Not applicable
Other services	Consulting, training, and implementation

Source: International Data Corporation and WBT Systems, 1998

Table 18 - Training Management Software: Databeam Corp.

XXXX	Details
Web site	www.databeam.com
Company statistics	Established in 1983; private; 120 employees Funded by venture capital; prominent investors include Frontenac, J.H. Whitney, Vanguard Venture Partners, Kentucky Highlands, and Hilliard Lyons; Cisco Systems holds a minority equity interest
Product pricing	Pricing based on concurrent users North American corporate pricing: · 25 ports: $7,495 · 50 ports: $11,995 · 100 ports: $14,995 Larger servers also available
Technical requirements for product installation	· Server operating system and hardware: Windows NT Server 3.5.1 or later on Pentium 133Mhz, 64MB RAM minimum required, average network bandwidth requirement is 28K · HTTP server: Any that support CGI scripting (Microsoft IIS, Netscape FastTrack) · Client software: Java-enabled Web browser, no client software required, optional T.120-compliant application (NetMeeting, FarSite)
Product integration with other training-related software tools and products	Not available at this time
Other related services	Support, instructional training, technical training, installation, customization, and integration

Source: International Data Corporation and Databeam, 1998

Table 19 - Training Management Software: KnowledgeSoft Inc.

XXXX	Details
Web site	www.knowledgesoft.com
Company statistics	Established in 1986; private; 155 employees Funded by Gartner Group
Product pricing	· LOIS software license: $50 per end user, depending on volume · Zero deployment service: In addition to the $50 per user, a flat monthly rate for hosting based on number of users
Technical requirements for product installation	· Server side: Netscape Enterprise Server 2.01 and above, Netscape LiveWire 1.0 and above, and Oracle 7.2 and above · Operating systems: Windows NT 3.51 and above and Sun Solaris · Client side: Netscape Navigator 3.01 and above or Microsoft Internet Explorer 3.0 and above
Product integration with other training-related software tools and products	· Third-party report writers such as Crystal Report Writer · E-commerce packages · CBTs with *.exe extension · Internet-based training · Integration with third-party applications such as Proxicom's Forum Discussion Group
Other related services	Help desk, installation, maintenance, professional services, call-center outsourcing, application hosting and training services

Source: International Data Corporation and KnowledgeSoft, 1998

Table 20 - Training Management Software: Pebblesoft Learning Inc.

XXXX	Details
Web site	www.pebblesoft.com
Company statistics	Established in April 1997; private; 19 employees Funding by Amdahl Corp. and outside funding; currently looking for venture capital
Product pricing	Gradual pricing structure; begins with $25,000 license for up to 250 users on a single server; add users at increments of 250 for $2,500 on the same server; unlimited number of users per server, $75,000
Technical requirements for product installation	Minimum hardware requirements:
	Product installation for Solaris: Processor: Sun Memory: 128MB Disk storage: 100MB (not including courseware) Network card: As needed for TCP/IP CD-ROM: Recommended DAT tape drive: RecommendedProduct installation for NT: Processor: Pentium 100 or faster Memory: 128MB Disk storage: 100MB (not including courseware) Network card: As needed for TCP/IP CD-ROM: Recommended DAT tape drive: Recommended
XXXX	Minimum software requirements:
XXXX	Solaris: Solaris operating System 2.4 Illustra Server 3.3 or later Illustra Data Blade 2.2 or later Netscape Enterprise Server 2.0 NT: Microsoft Windows NT 3.51 or later Illustra Server 3.3 or later Illustra DataBlade 2.2 or later O'Reilly WebSite 1.1 Netscape Enterprise Server 2.0 or Microsoft's II's
Product integration with other training-related software tools and products	Support for any Web-enabled collaboration tools, and any Web-enabled authoring tools; support batch compressions using the following two products: Vivo Producer and Lightning Strike
Other related services	Hosting, consulting, technical support for installation, and customer support, content creation through network of excellent sources (PebblesoftNet)

Source: International Data Corporation and Pebblesoft Learning Inc., 1998

Table 21 - Training Management Software: The Saratoga Group

XXXX	Details
Web site	www.saratoga.com
Company statistics	Established in 1989; private; 20 employees; self-funded
Product pricing	CyberWISE Online, one-year lease: · 1,000 registered users: $8,700 · 5,000 registered users: $21,750 Other licenses are also available
Technical requirements for product installation	On the client side, any system (PC, Mac, Unix) running a Web browser compatible with Netscape Navigator 2.0 or Microsoft Internet Explorer 3.0 or higher is able to run CyberWISE Online; no additional components are needed for courses
Product integration with other training-related software tools and products	CyberWISE Online is an "open" management and training delivery system; CyberWISE Online can run third-party or customers' proprietary courseware as well as any of the 250 courses offered by The Saratoga Group
Other related services	The Saratoga Group offers a complete range of services from custom courseware to multimedia training products tailored to specific objectives; technical experts and specialists are available for consulting, installation needs, and custom development; also offers over 250 technical training products such as CBTs, WBTs, and video training courses

Source: International Data Corporation and The Saratoga Group, 1998

Table 22 - Training Management Software: Syscom

XXXX	Details
Web site	www.trainingserver.com
Company statistics	Established in 1982; private; 125 employees

Product pricing	No. of concurrent users:	License cost ($):	Annual support plan ($):
XXXX	5	8,995	1,350
XXXX	10	14,995	2,250
XXXX	20	23,995	3,600
XXXX	50	39,995	6,000
XXXX	100	59,995	9,000
XXXX	Site	94,995	14,500
XXXX	Enterprise	Varies	Varies

XXXX	Client/server license (minimum five users) required to use Web product	XXXX
Technical requirements for product installation	Client requirements: Windows 3.1, 3.11, 95, NT 486 or higher 66MHz or faster 16MB RAM 30MB disk space Server requirements: Novell v3 or v4, Windows NT, Unix, AIX, or OS/400 Pentium 60MHz or faster 32MB RAM 50-500MB disk space TCP/IP, IPX/SPX, NetBios, Named Pipes	Database management software: · Oracle SQL*Net · Microsoft SQLServer · Informix I*Net · IBM Client Access/400 · Sybase DBLIB Web servers also supported: · WebSite 1.1e or Pro · O'Reilly WSAPI · Fast Track NSAPI · Microsoft ISAPI · Netscape Enterprise

Product integration with other training-related software tools and products	Can launch and track most major CBTs
Other related services	Service and support (on-site and phone), education, consulting, and installation

Source: International Data Corporation and Syscom, 1998