Syracuse Language Systems<title/> </head> <body bgcolor+#ffffff> <img Welcome to Syracuse Language Systems! <p> You've found right place on the Web if you're looking for more information about multimedia language instruction.Click on a topic and learn more about SLS, our award-winning CD-ROM titles in seven languages, and our breakthroughproduct technologies-- including speech recognition--that bring computer language instruction closer to the natural way a first language is learned. <p/> <A HREF="products.html"><b>Learn A Foreign Language With Syracuse Language Systems Products</b></a> <A HREF="about.html"><b>About Syracuse Language Systems</b></a> <A HREF="find.html"><b>Find Out What People Are Saying . . .</b></a> <A HREF="speech.html"><b>Speech Recognition Facts and FAQs</b></a> <font size=4> For general questions about this Web site --<BR><A HREF="johara@syrlang.com"><johara@syrlan.com</a> For technical support questions -- <BR><A HREF="technical_support@syrlang.com"><technical_support@syrlang.com</a> </font> About Syracuse Language Systems... The leader in language instruction technology. Syracuse Language Systems is a developer and publisher of multimedia foreign language instruction software for home, school, and business use. The company was established in 1990 by members of an interdisciplinary research group at Syracuse University that was studying the use of multimedia computers in language learning. Formed four years earlier, the group, which included educators, linguists, and computer experts, was led by Martin Rothenberg, Ph.D, a Syracuse University Professor of Electrical and Computer Engineering who is now CEO of SLS. Introductory Games in Spanish--SLS' first title--was published in 1991. Since then, the company has published seven CD-ROM language instruction titles, for all ages, and beginner-through-advanced intermediate skill level. Titles are available in versions for learning English, French,German, Hebrew, Italian, Japanese, and Spanish. Innovations in Language Instruction Technology SLS products have received industry awards and recognition, plus the praise of reviewers,educators, and consumers alike for their innovative use of multimedia language instruction technology. The company's pioneering research led to the highly-effective multimedia language immersion approach used in several titles. In 1994, SLS published the first foreign language instruction titles to use speech recognition as a learning tool. The speech recognition technology, licensed from Dragon Systems, of Newton, Massachussetts is featured TriplePlay Plus!, Your Way, and Let's Talk. Product Lines The Living Language Multimedia series co-published with Random House, Inc. Current Living Language Multimedia titles include: TriplePlay Plus! Let's Talk, and Your Way. The Playing with Language series. Current titles include All-in-One Language Fun, TriplePlay, and Goldilocks & The Three Bears Product Distribution Syracuse Language Systems titles are available from software and book retailers and distributors nationwide and direct from Syracuse Language Systems. Living Language Multimedia and Your Way are trademarks of Random House, Inc. Playing with Language and Let's Talk are trademarks of Syracuse Language Systems, Inc. See Let's Talk, Your Way at CES Booth 15122 Sands Convention Center, Las Vegas January 5-8, 1996 For Immediate Release Contact: Sarah Vaivoda phone: (315) 478-6729, x 115 e-mail: svaivoda@syrlang.com Your Way and Let's Talk from Syracuse Language Systems and Random House now shipping Living Language Multimedia titles, featuring speech recognition, to be exhibited at Winter Consumer Electronics Show January 5, 1995, Syracuse, New York-- Three newly released Living Language Multimedia titles--Spanish Your WayTM and French Your WayTM, complete multimedia language learning programs; and Let's TalkTM, a multi-language vocabulary/pronunciation skill builder--will be exhibited at the CES, Booth 15122, Sands Convention Center, Las Vegas, January 5-8, 1996. The revolutionary speech recognition technology featured in Your Way and Let's Talk brings language learning closer to a real-life experience: the software "listens" and evaluates the learners' pronunication. Complete course features interactive, branching conversations Spanish Your Way and French Your Way, which began shipping in October, are complete, beginning to advanced-intermediate level courses for adults. Each offers innovative speech-recognition-driven branching conversations, grammar, skill-building activities, language notes, and a multimedia glossary. Using Your Way, students will experience the important aspects of everyday life in a foreign country by participating in realistic conversations that change direction, or branch, based on their spoken. In the conversations, learners are given the opportunity to hear and say any of several different phrases, much as they would in a real-life exchange. Your Way's speech recognition "listens" to the user's response and, based on it, directs the conversation path. Skill-building activities complement the conversations, for a complete experience in which users will learn to understand, speak, read and write in the new language. The Windows 3.1/ Windows 95 CD-ROM titles include a dynamic microphone--for speech recognition and record/playback--and an audio cassette of Your Way conversations. The estimated shelf price is $89.95. Four-language skill builder teaches with digital photographs and audio Let's Talk, a vocabulary and pronunciation skill builder in Spanish, French, German, and Italian, began shipping in November. Designed for all ability levels, Let's Talk teaches more than 2,200 words per language. The title provides exercises and games with linked speech recognition and record/playback plus an easy-to-read meter to gauge the learner's pronunciation accuracy. The disc presents words through clear, professionally photographed images and digital audio of native speakers. The words taught in Let's Talk are arranged in 125 useful subject categories such as food, outdoor activities, clothing, and transportation. The words can also be found alphabetically in the multimedia glossaries that allow translation between English and each of the target languages---Spanish, French, German, Italian. The estimated shelf price for this Windows 3.1/ Windows 95 CD-ROM is $29.95. Living Language Multimedia Your Way and Let's Talk produced by Syracuse Language Systems and co-published by Random House and Syracuse Language Systems as part of the Living Language Multimedia brand. Living Language, a division of Random House, Inc, has published best-selling book and audiocassette courses since 1946. Syracuse Language Systems is a developer and pubilsher of innovative multimedia software, including the first foreign language instruction programs to feature speech recognition. ### We love this program! My kids constantly play with it. They argue over who can use it. L.H., Brooklyn, NY I didn't enjoy...studying English, but now with (TriplePlay Plus!) I discovered that learning English is wonderful! J.C., Miraflores, Peru Great, great, great! C'est tres bien! An excellent product to use if you're taking French at school! A.N., Amherst, VA We really like this product. Everyone from Grandma to kids gets involved. P.S., San Diego, CA Wow! T.D., Dover, NH This is definitely the best product I have ever used! It reinforces what I have learned in school. C.B., Woburn, MA Really nothing to criticize! A wonderful product! N.F., Luqa, Malta Interaction with the microphone is outstanding! J.A., High Point, NC Very impressed by quality of product. Easy to use, great value for money. Can't say enough good things about your products. Wonderful homeschool tool. T.L., New Waverly, TX (TriplePlay Plus!) is just too cool! M.M., Wrightwood, CA Speech Recognition is incredible! H.R., Arlington, VA My 7-year-old thinks he's playing a game, but he's learning Spanish in the process! T.D., Allentown, PA Great! My daughter is crazy about TriplePlay English. T.M., Nagasaki, Japan I learned more in my first 20 minutes with TriplePlay than in seven years of books on Spanish. J.N., Somerville, NJ My family really enjoys learning Spanish the "TriplePlay" way. The games are fantastic! E.C., Fernvale, MI We want you to know how impressed we are with your CD.... My husband and I both had Spanish in college and forgot most of it. We did not learn to recognize the spoken language. This way of teaching is so much better. Our son enjoys it, and I do too. I'm learning. J.D., Raymondville, MO Speech Recognition Facts and FAQs TriplePlay Plus!, Your Way, and Let's Talk all feature innovative speech recognition technology, licensed from Dragon Systems from Newton, MA, and adapted by SLS to the challenge of learning a foreign language. Since introducing products with speech recognition, we've had many questions about the technology: What is the purpose of speech recogniton? How does it work? How well does it work? Are there different types of speech recognition? Are certain microphones recommended (other than the one that is included with TriplePlay Plus and Your Way)? Here are some answers to these and other frequently asked questions In TriplePlay Plus!, Your Way, and Let's Talk speech recognition provides a unique, effective way to learn to speak a new language. Using the microphone, you'll speak the foreign language as you play a game or participate in a conversation. Your spoken response will be evaluated by the software to determine if you've said the correct word or phrase, and pronounced it correctly. This new method of multimedia language learning emulates the natural way a language is learned--through practice in speaking as well as in listening. The speech recognition feature will help you to improve your retention of new words and phrases, and help you to develop proper pronunciation. Perhaps, most important of all, speaking in the new language, and knowing if you are saying words correctly, will give you confidence in your ability to communicate in the new language. How does speech recognition work? The speech recognition in TriplePlay Plus!, Your Way, and Let's Talk does not understand speech in the sense that a human listener does. Instead, the program differentiates between or recognizes certain spoken words, phrases, and sentences in a particular language. To make this speech recognition capability a valuable language learning tool, SLS speech recognition titles have been designed with the following characteristics: The speech recognition used is speaker independent, so it can be used by any number of different speakers without having to train the software to recognize each individual voice. The speech recognition will recognize a beginner's accent, and within limits, a slower-than-normal rate of speech will also be recognized. The speech recognition is a software-based solution, requiring no additional hardware other than a good-quality microphone (provided with Your Way, TriplePlay Plus!). How well does speech recognition work? While it is no replacement for the recognition skill of the human ear, the speech recognition used in TriplePlay Plus!, Your Way, and Let's Talk can still be an effective tool in multimedia language learning. Speech recognition is a statistical process, in which your voice is compared to target voice models that are embedded in the software. The effectiveness of the recognition depends on several factors, including the word or phrases to be recognized, the microphone volume level, microphone position, microphone quality, ambient noise level, and how well the learner matches the intonation and rate of speech of the native speaker in the software. With longer phrases and sentences, you can sometimes "fool" the computer by a mispronunciation or even by using some word substitutions or omissions, and you might want to try this for fun. But keep in mind that the learning is most effective when you try to imitate the voices of the speakers on the CD as closely as possible. In some cases, trouble getting recognized is actually an audio-board adjustment problem.Technical Support at SLS can in most cases solve this problem over the phone. Speech Recognition? Record-and-Playback? What's the difference? The Speech Recognition feature in SLS titles allows you to use your voice (instead of the mouse) to interact--speaking a word, a phrase, or a complete sentence-- as you converse or play. The software then compares your voice to native speakers' voices and actually gives you feedback on your pronunciation. Record-and-Playback allows you to record your voice--as you speak a word or conversational phrase--and then replay and listen to the recording of your voice. This permits you to make the comparison between your voice and the native speaker's voice. Both are excellent tools for language learning. Are there different types of speech recognition, and if so, how do they differ? There are many different types of speech recognition, but a type that is used effectivelyin one application may work poorly in another. When looking at different types of speech recognition, it is important to differentiate between discrete speech and discrete speech recognition systems, likewise, between continuous speech and true continuous speech recognition systems. Discrete speech is speech in which the words are separated by slight pauses. In continuous speech, the way we normally speak, words are not separated. Under the right conditions, and in limited contexts, a discrete speech recognition system can be used to " recognize" continuous speech. And a continuous speech recognition system might do quite well with discrete speech, perhaps even better than when applied to continuous speech. Recognition systems for "key word spotting," which look for the presence of one or more of a limited set of key words or phrases, while ignoring the other spoken language within a sentence or phrase, can often do quite well when applied to continuous speech, but do not perform true continuous speech recognition. For example, a telephone company key word spotting system trained to spot the phrases "credit card" and "operator" might understand (correctly interpret) the sentence "I want the operator in order to make a credit card call," however, it might make the same interpretation when given "I don't have a credit card, operator." True continuous speech recognition would be expected to differentiate between the two sentences by analyzing all words spoken and the word order (syntax). Do I have to use the microphone that comes with the product? You need a microphone to use the speech recognition feature, but you don't have to only use the one supplied with the product. Most high-quality directional microphones will work well with SLS speech recognition if they are matched to the microphone-input characteristics of your computer's audio board. (Unfortunately, the audio board manufacturers have not yet standardized the microphone-input characteristics adequately, but progress is being made in that direction.) And if your computer is not in a noisy environment, the microphone need not be "directional." However, some users may have a very low quality microphone that came with the audio board or with another software product. A poor microphone might affect speech recognition performance, as might a better microphone that is not matched to the audio board. A poor microphone may also yield muffled or tinny speech when used for record/playback. For these reasons, some of our products come with a high-quality, unidirectional, dynamic microphone that matches almost all audio boards on the market. What is the difference between a directional and a non-directional microphone? A microphone that is not directional is sometimes called "omnidirectional" and, for the same general quality, may be a little cheaper than a "directional" (or "unidirectional" or "cardioid") microphone. With an omnidirectional microphone, you can speak into the side or the end with approximately the same effect. A unidirectional microphone, however, should be pointed at the mouth; try to avoid speaking into the side of the microphone. What other microphones can be used? We have tested these microphones and found that they will work with most audio boards. Dynamic Sony F-V5 (hand-held, omnidirectional, no switch) Sony F-V9 (hand-held, unidirectional, switch) Shure SM-10 (head-mounted, no switch) JEMA EM-182 (head mounted, no switch) (may be purchased from SLS) Electret Telex Voice Commander (desk stand, unidirectional, battery) (may be purchased from SLS -- callour Technical Support Department at 1-800-688-1937 for details!) Note: Other microphones may also work well with SLS products. The list above only mentions those tested by SLS. -###- What is Multimedia Language Immersion and why does it work? Multimedia language immersion is an approach to language learning developed from research by SLS company founders while on the faculty of Syracuse University. The approach was created to use multimedia to make language learning effective. Several SLS titles teach using the multimedia language immersion approach. These programs are entirely in the target language, so you can learn, and retain the language in the same way a first language is learned, by using the language, and without translations. Other facets of the approach include the use of clear natural-sounding audio of native speakers' voices, for models of the way the language should sound; Colorful graphics to reinforce what you're hearing and reading; A simple user interface so you can control the learning; And educator-designed interactive games, activities, and conversations that are intrinsically motivating. By replacing "drill and kill" exercises and traditional textbook methods--that caused so many people to give up on learning a language--with challenging multimedia games, conversations and activities, you'll develop listenting, reading, and speaking skills while you play. SLS' multimedia language immersion approach, designed to bring computer-based language learning closer to the natural way a first language is learned. The ressult is an effective learning experience in a fun and rewarding setting. Awards Newsweek 1996 Editors' Choice Award Home PC 1995 Editors' Choice Award CD-ROM Today 1995 Top Rated Title NewMedia 1994 INVISION Awards Award of Merit 1993 INVISION Awards Bronze Medal, Consumer Bronze Medal, Education Consumer Electronics Shows 1995 Innovations Software Honors Award 1994 Innovations Software Honors Award Technology & Learning 1994-1995 Software Awards Award of Excellence 1993-1994 Software Awards Award of Excellence School Library Journal October 1994 Top 10 Picks for the Secondary School Curriculum Product News 1993-1994 Districts' Choice Awards Top 100 Award Winner Multimedia World 1993 Readers' Choice Awards Finalist, Children's Software Finalist, Language Software We love this program! My kids constantly play with it. They argue over who can use it. L.H., Brooklyn, NY I didn't enjoy...studying English, but now with (TriplePlay Plus!) I discovered that learning English is wonderful! J.C., Miraflores, Peru Great, great, great! C'est tres bien! An excellent product to use if you're taking French at school! A.N., Amherst, VA We really like this product. Everyone from Grandma to kids gets involved. P.S., San Diego, CA Wow! T.D., Dover, NH This is definitely the best product I have ever used! It reinforces what I have learned in school. C.B., Woburn, MA Really nothing to criticize! A wonderful product! N.F., Luqa, Malta Interaction with the microphone is outstanding! J.A., High Point, NC Very impressed by quality of product. Easy to use, great value for money. Can't say enough good things about your products. Wonderful homeschool tool. T.L., New Waverly, TX (TriplePlay Plus!) is just too cool! M.M., Wrightwood, CA Speech Recognition is incredible! H.R., Arlington, VA My 7-year-old thinks he's playing a game, but he's learning Spanish in the process! T.D., Allentown, PA Great! My daughter is crazy about TriplePlay English. T.M., Nagasaki, Japan I learned more in my first 20 minutes with TriplePlay than in seven years of books on Spanish. J.N., Somerville, NJ My family really enjoys learning Spanish the "TriplePlay" way. The games are fantastic! E.C., Fernvale, MI We want you to know how impressed we are with your CD.... My husband and I both had Spanish in college and forgot most of it. We did not learn to recognize the spoken language. This way of teaching is so much better. Our son enjoys it, and I do too. I'm learning. J.D., Raymondville, MO Product reviews for Syracuse Language Systems titles... "Using this program is the next best thing to having a personal language tutor at your side." CD-ROM Today, December 1995 "The emphasis is on fun...using 27 games, (All-in-One Language Fun) is a very effective language building tool." FamilyPC Australia, August/September 1995 "(TriplePlay Plus!) is by far the most entertaining, enjoyable software for learning a beginning or intermediate language." ParentLife, August 1995 "If you want to splash around in a brand-new language to get more comfortable with it, this program is hard to beat." KnowHow, Summer 1995 "Until brain implants are available, (TriplePlay Plus!) has got to be the language learning method of choice!" Los Angeles Times, March 31, 1995 "In sum, no Spanish tutorial is easier to use than TriplePlay Plus!." PC Magazine, February 7, 1995 "This cutting-edge feature (speech recognition) puts Syracuse Language Systems ahead in the language-acquisition game." CD-ROM World, January 1995 "TriplePlay Plus! is the program I'd choose if I had just two weeks to learn (Spanish) before I had to run for the border. And as a refresher course, it's just �estupendo!" Multimedia World, October 1994 "TriplePlay, from Syracuse Language Systems, uses an innovative gaming approach to learning called 'multimedia language immersion.'" "The stories, comic strips, and puzzles are challenging and instructional." CD-ROM World, June 1994 "If we had an Oscar to award for the best English-language conversation software, we would award it, without hesitation, to TriplePlay English." (translated from French) Atout Micro, April 1994 "The Playing with Language CD-ROM series provides the best and simplest way to start a new language or brush up on an old one." *****(Our highest rating) Practical Homeschooling, December 1993 Satisfaction Guaranteed Money back guarantee offered on every SLS product! We want you to be completely satisfied with your purchase. If, for any reason, you are not, please return the product directly to SLS within 30-days of the date of purchase, with your dated store receipt, and you will receive a full refund of the purchase price. For more information check with our Customer Service Department. Here's where you'll find SLS products: Retail Stores A+ Software, Babbages, Barnes & Noble*, Best Buy, Borders Books*, Comp USA, Computer City, Egghead, Electronics Boutique, Elek-tek, Family Toy Warehouse, Fry's, Future Shop, Imaginarium, J&R Computerworld, Incredible Universe, Learningsmith, Lechmere, London Drug, Micro Center, Nobody Beats the Wiz, NoodleKidoodle, Office Depot, Plato's Pocket, Rand McNally, Software City, Software Etc., Store of Knowledge, Sun TV, Teach & Play Smart, Toys "R" Us, Virgin Megastores, Zany Brainy Catalogs Edutainment Company Fastrack Library Video Company J&R Computerworld Tiger Software Timberdoodle *multimedia stores Also available at independent and college book and computer stores nationwide For information on retail stores or to order directly, CALL TOLL FREE: 1-800-688-1937 or fax: (315) 478-6902 Customer Service hours are 9:00 a.m. to 8:00 p.m. (E.S.T.), Monday through Friday. If calling at another time, leave a message and we will call you back! TriplePlay Plus! Includes dynamic microphone and Living Language Dictionary/Phrasebook Suggested retail price: $99.95 or lower Windows (MPC) CD-ROM Versions are available for learning: Spanish, French, German English, Hebrew, Italian Japanese (March 1996) Age/ability: 8-adult/ beginner It's a Winner! TriplePlay Plus! has received several awards for product innovation and excellence, including the 1996 Newsweek Editor's Choice Award and the 1995 Home PC Editor's Choice Award. The best-selling foundation course... A fun and effective way for beginning and intermediate learners to master a foreign language. Dozens of interactive games and conversations teach you to read, speak, and understand over 1,000 words and phrases in a foreign language. The innovative speech recognition feature is like having a native language tutor on call! When you speak in the foreign language, TriplePlay Plus! tells you if you've said the right word and if your accent is on target. The record/playback feature lets you compare your voice to a native speaker's, another great way to practice pronunciation and improve listening comprehension skill. Games, teaching entirely in the language to be learned, are arranged into three levels, progressively teaching basic vocabulary, phrases, and complete conversations. Multiple skill levels and practice screens within each game make this award-winning, immersion approach, is ideal for the entire family. All-in-One Language Fun! Suggested retail price: $39.95 or lower Windows (MPC)/Mac Hybrid CD-ROM One Disc: Spanish, French, German, Japanese, and English Age/ability: 3-12/ beginner An exciting introduction to FIVE languages! Ideal for children, All-in-One Language Fun! Is an exciting introduction to not one but five new languages: Spanish, French, German, Japanese, and English. They'll learn over 200 words and phrases in each language as they play multimedia versions of familiar games, including Bingo, Simon Says, Jigsaw Puzzles, Concentration, Telling Time, and many others. The educator-designed games offer colorful graphics, natural sounding audio of native speakers, and teach entirely in the language to be learned. The multimedia language immersion approach brings the experiencecloser to the natural way a child learns a first language. All-in-One is easy, effective, and fun for ages 3-12 Let's Talk Suggested retail price: $44.95 or lower Windows (MPC) CD-ROM One Disc: Spanish, French, German, Italian Age/ability: all The Ultimate Vocabulary and Pronunciation Skill Builder! Expand your vocabulary! Perfect your pronunciation! In four different languages! This remarkable program gives you all the words you need for everyday situations. Colorful, often amusing photographs, combined with natural sounding audio of native speakers, are used in multimedia exercises to help you learn more than 2,200 words in each language. Select words to learn from over 100 different categories or start with the pre-selected sets of frequently used vocabulary. It's easy to search for words in English or the target language with the four multimedia glossaries. Speech recognition, linked with record/playback and an easy-to-read accent meter, make it easy to improve your pronunciation, and improve your new language vocabulary. When you pronounce a word well enough to be recognized, a meter lights up, letting you know how closer your pronunciation is to a native speakers. For business, for schools, or just for the fun of it, you'll speak more fluently with Let' Talk. Your Way Suggested retail price: $125 or lower Windows (MPC) CD-ROM Includes dynamic microphone and audio cassette Versions available for learning: Spanish French Age/ability: 12-adult, beginner-advanced intermediate The Complete Interactive Learning Experience! Spanish Your Way and French Your Way are complete, beginning-through-intermediate level, multimedia language courses for travelers, business people, and students Each features branching conversations; extensive reference sections, including a multimedia glossary; skill building activities that teach grammar, verb conjugation, reading and writing. Your Way offers innovative speech recognition, linked with record/playback, so learners can get feedback on pronunciation and compare their voices to native speakers for accent improvement. The speech recognition technology used in Your Way is also a learning tool that allows students to participate in realistic conversations that change direction, or branch, based on their spoken responses. In every conversation, learners are given the opportunity to select and say any of several different phrases. Your Way's speech recognition listens to the user's response, and based on it, directs the conversation path. Through these branching conversations, the learner will be able to develop a natural conversational style, as well as build the vocabulary needed to communicate effectively in everyday situations. Conversations are arranged within six practical settings: Travel, Social Engagements, Getting Around Town, Dining Out, Hotel & Accommodations, and Medical Needs. Skill building activities complement the conversations for a complete experience in which students will learn to read, speak, and understand the new language. A multimedia glossary covers the vocabulary of over 2, 500 words that are used in the conversations and skill-building activities. Together Your Way's branching conversations and skill building activities provide an engaging, realistic, and complete way to learn a foreign language. Sample Screen (button) How to Buy (button) ALL IN ONE LANGUAGE FUN! ASD;FKLJASD;FJASDF A;SLKJDF;ASLDKF;ASLKDF A;JSDF;ASLMNF;ASDLKJF ASDF;LASDKFALSKJFD A'LSKDFA'LKDSFJA;LFDSK ;LAKSJDF'LASKDJF'LAKS AKSD'LASKDFJDD Sample Screen (button) How to Buy (button) YOUR WAY ASDKFAS;DLKFJA;SLKFD ALKSDFJ;ALSKDFJ;A AS;LDKFJASLDFKJ ;LKJASFD;LKAJSD ;LASKD;ALSKDF L;KASDJF;ASLKDF ;LKDFL;KASDJF;LK Sample Screen How to Buy (button) LET'S TALK AS;DLFKASD;FLKASDF ;ALKDJF;LSDKFJ; LKJSD MASDF ASD KASDF;KMASDNL;SKDF LKASDFLKASJDF Sample Screen (button) How to Buy (button) FORM FOR GENERAL SITE RELATED QUESTIONS Your Name Phone E-mail Address Questions/Comments? Send Comments (button) Clear Comments (button) HOME FORM FOR TECHNICAL SUPPORT Technical Support The SLS Technical Support Department is ready to assist you with any questions you may have about installation, audio boards and microphones for speech recognition. We offer unlimited, free technical support to our customers. Technical Support department hours are 9 a.m. to 5 p.m. Eastern Standard Time, Monday through Friday. Call our toll free line (800) 688-1937 and ask for Technical Support. Or send us your question via E-Mail: Tech_support@Syrlang.com Send Us Mail Your Name Phone E-mail Address Questions/Comments? Send Comments (button) Clear Comments (button) HOME SLS At Your Service Customer Service The SLS Customer Service Department is ready to answer your questions about our products, send you information, direct you to a local software retailer, or if you prefer, take your product order over the phone (VISA and Master Card accepted). Customer service hours are 9 a.m. to 8 p.m. Eastern Standard Time, Monday through Friday. Call our toll free line (800) 688-1937 and ask for Customer Service. Or send us your question via E-Mail: Cust-service@Syrlang.com Contact Customer Service at: Your Name Phone E-mail Questions/Comments Send (button) Clear (button) HOME