Major Hotel outage expected to be resolved by end of week
UPDATE: Aug. 7: Hotel Scratch Filesystem will be formatted and rebuilt. Please see announcement for details: http://archive.futuregrid.org/news/aug-7-hotel-scratch-filesystem-will-be-formatted-and-rebuilt
Filesystem problems have arisen on Hotel. DataDirect Networks (DDN) is in the process of going through the diagnostic logs to correct the situation. Progress has been slowed by the wildfire situation in Colorado, where DDN is located. Many on DDN's engineering support team have been evacuated from their homes. We at FutureGrid are wishing the team and their families well at this challenging time. We appreciate that DDN is continuing to undertake the log analysis under these difficult circumstances.
We anticipate having Hotel up and running by the end of the week. We apologize for the inconvenience and thank you for your patience.
Check the FG Portal Status page for updates. If you have any questions, please contact support@futuregrid.org.
Filesystem problems have arisen on Hotel. DataDirect Networks (DDN) is in the process of going through the diagnostic logs to correct the situation. Progress has been slowed by the wildfire situation in Colorado, where DDN is located. Many on DDN's engineering support team have been evacuated from their homes. We at FutureGrid are wishing the team and their families well at this challenging time. We appreciate that DDN is continuing to undertake the log analysis under these difficult circumstances.
We anticipate having Hotel up and running by the end of the week. We apologize for the inconvenience and thank you for your patience.
Check the FG Portal Status page for updates. If you have any questions, please contact support@futuregrid.org.
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