FutureGrid User Support

Project Information

Discipline
Computer Science (401) 
Orientation
Research 
Abstract

This project includes members of FutureGrid staff that work on user support activities

Intellectual Merit

This project is needed for coordinating user support activity on FutureGrid

Broader Impacts

This project is needed for coordinating user support activity on FutureGrid

Project Contact

Project Lead
Gary Miksik (gmiksik) 
Project Manager
Gary Miksik (gmiksik) 
Project Members
Barbara Ann O'Leary, Saroj Madhu, Irene Miksik  

Resource Requirements

Hardware Systems
  • alamo (Dell optiplex at TACC)
  • foxtrot (IBM iDataPlex at UF)
  • hotel (IBM iDataPlex at U Chicago)
  • india (IBM iDataPlex at IU)
  • sierra (IBM iDataPlex at SDSC)
  • xray (Cray XM5 at IU)
  • bravo (large memory machine at IU)
  • Network Impairment Device
 
Use of FutureGrid

Support for all users of FutureGrid, including account creation, project creation, project results reporting, issue management, user surveys, and general "customer care."

Scale of Use

User support for FutureGrid resources

Project Timeline

Submitted
10/18/2011 - 15:10 
Completed
09/10/2013 
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