FutureGrid User Support
Project Information
- Discipline
- Computer Science (401)
- Orientation
- Research
This project includes members of FutureGrid staff that work on user support activities
Intellectual MeritThis project is needed for coordinating user support activity on FutureGrid
Broader ImpactsThis project is needed for coordinating user support activity on FutureGrid
Project Contact
- Project Lead
- Gary Miksik (gmiksik)
- Project Manager
- Gary Miksik (gmiksik)
- Project Members
- Barbara Ann O'Leary, Saroj Madhu, Irene Miksik
Resource Requirements
- Hardware Systems
-
- alamo (Dell optiplex at TACC)
- foxtrot (IBM iDataPlex at UF)
- hotel (IBM iDataPlex at U Chicago)
- india (IBM iDataPlex at IU)
- sierra (IBM iDataPlex at SDSC)
- xray (Cray XM5 at IU)
- bravo (large memory machine at IU)
- Network Impairment Device
Support for all users of FutureGrid, including account creation, project creation, project results reporting, issue management, user surveys, and general "customer care."
Scale of UseUser support for FutureGrid resources
Project Timeline
- Submitted
- 10/18/2011 - 15:10
- Completed
- 09/10/2013