FutureGrid User Support

Abstract

This project includes members of FutureGrid staff that work on user support activities

Intellectual Merit

This project is needed for coordinating user support activity on FutureGrid

Broader Impact

This project is needed for coordinating user support activity on FutureGrid

Use of FutureGrid

Support for all users of FutureGrid, including account creation, project creation, project results reporting, issue management, user surveys, and general "customer care."

Scale Of Use

User support for FutureGrid resources

Publications

Results

I am closing out this project, as it was only created to track support tasks, which are done in other venues, such as Jira and Excel.

Project Number: FG-167

Project Lead: Gary Miksik

Institution: Indiana University

Project Status: Active

View Project Details

Project Members

Barbara Ann O'Leary

Irene Miksik

Saroj Madhu

Project Alumni

Shweta Patil

Monisha Thakur

Keywords

aus, technical support, user support

Timeline

Completed: 1 year 4 weeks ago

Updated: 1 year 3 weeks ago